Italy's perspective on Kosovo. The most widespread opinion among the Italian non-governmental organisations, pacifist associations and volunteers for international co- operation is that the mass media failed to use all the means at their disposal to prevent the escalation of violence in Kosovo. Before the bombing: scant attention to Kosovo. In 1993, "Campagna Kosovo", a campaign to prevent the conflict between Serbs and Albanians was launched in Italy. In the first years of the conflict, "ethnic cleansing" was still to come, but the Albanian population had already had to give up its language and cultural identity and to suffer abuses from the local police as well as the progressive loss of their civil rights. Unfortunately, these acts of violence were not sufficient to attract the attention of either the media or the Western governments: for several years, the appeals and protests of Campagna Kosovo were ignored. Such silence and lack of interest reached their peak on December 8, 1998, only a couple of months from the bombing, when a group of several hundred Italian volunteers went to Kosovo on a pacifist march entitled "I Care", to awaken the media to the Balkan problem. None of the information networks commented on this initiative, regardless of the effort of the associations that had organised this "peace journey" to involve the press and the TV. The whole initiative went almost unnoticed, as the information networks appeared to be completely uninterested. It is sad that the media concentrate on a particular area only when weapons enter the scene. Most unfortunately, peaceful mediation does not make the headlines. Solvable problems are ignored by the media, until they deteriorate enough to deserve worldwide attention. Conflicts between states are granted media coverage only when they are spectacular enough, when they become tragedy, when they entail massacres, mass deportation and international military action. This is how the Italian media, pursuing only the most sensational news, gave up their role in the prevention of conflicts and in an effective research of peaceful solutions, right from the start. During the bombing: a shallow attitude. During wars, information is propaganda, especially if it comes from the parties that are directly involved in the conflict. In the days of the Kosovo bombing, the media in Italy, too, became propaganda tools and forcefully affirmed an idea, presenting it as the absolute truth: "the only possible solution to the conflict between Serbian and Albanians citizens of Kosovo is a military intervention, namely, severe air strikes". The tools of propaganda. Many tools were used to make the bombing morally acceptable: preference of certain sources, use of images with a strong emotional impact (e.g. children, women, refugees), omission of certain information, especially all the possible alternatives to the war, instrumental use of language and vocabulary which was favourable to the use of military force, personification of the conflict (e.g. 'war AGAINST Milosevic' rather than FOR Kosovo), hasty information with little space for relflexion, doubts and insight. Regarding the preference of certain sources, it should be noticed that the information coming from NATO was given much more credit and reliance than the information coming from the Federal Republic of Yugoslavia. From the beginning, Italy and the Italian journalists decided to believe the version provided by their own allies, without making an effort to look for impartial information from unconcerned parties. On several occasions, the data provided by NATO, or more precisely by the US highest military authorities, were used by the Italian newspapers and television channels without even quoting the source, and often without any previous check. On the other hand, data from the Federal Republic of Yugoslavia were always presented as "Serbian sources". Another example of information which proved not to be too correct was offered by the Italian weekly "Panorama": on April 9, 1999 "Panorama" published shocking pictures of a tragic massacre, with a strong emotional impact on the readership. Such images were described as an instance of ethnic cleansing which had happened 48 hours before. In fact, those photos had already been published by the Italian weekly "L'Espresso" on March 19, 1998. The journalists of "Panorama" apologised to their readers, saying that the important thing was the substance of the article, and that, anyway, those images "show why we cannot and should not negotiate with Milosevic". Undoubtedly, such a statement did not play in favour of diplomatic activities: on the contrary, it exacerbated the hostility of the parties at war. Unilateral information. For many weeks, newspapers, magazines and TV channels used all their energies to prove the brutality and criminal violence of Milosevic's acts and this made the analysis of all the possible alternatives to NATO's action more difficult. Besides, the detailed descriptions of crime committed by the Serbs against the Albanians were not accompanied by an equally precise description of the criminal nature of the KLA (or "Uçk", Ushtria Clirimtare e Kosoves), "Kosovo Liberation Army". Only a few dailies quoted the reports either from the Geopolitical Drug Watch, the European Board of Control on Drugs, or from DEA (Drug Enforcement Administration), the American organisation against drug traffic: these reports highlight the connection between the KLA and organised crime, traffic in drugs and arm dealers. The alternative OECD observers have said several times that their interposition and monitoring could have been more effective with a larger contingent and with more support from OECD member states, and that it would have been crucial for the restoration of human rights in Kosovo. Unfortunately, very few Italian newspapers took their statements into any consideration, whereas the television ignored them completely. The prevailing idea that the Italians developed is that there was no alternative to the bombing to restore justice in Kosovo, but this is simply not true. What is true is that the Italian journalists have not been capable of describing the alternatives to the bombing in a thorough way and they have chosen to give voice only to diplomatic corps, politicians and military experts: in the majority of cases, however, these have not been able to propose alternatives to the military action or it was not in their interests to do so. Simplified and prejudiced information. Another feature of information in Italy during the war is that it presented definitive solutions to a complex situation such as the one in Kosovo: these interpretations left no room for doubts, very little for analytical tools, and too much for synthesis and simplification. Such synthesis and simplification have erased all the shades of meaning, uncertainties, possible doubts and objections about the "inevitability" of the intervention. The image of the war, as depicted by the mass media, was flat, in black and white: it was the image of an action taken by the "good guys" against the "bad guys", a fight between the Indians and the cow-boys. The lack of analysis and insight has not allowed us to understand that ethnic cleansing arised not only because of the violence of Slobodan Milosevic's regime, but also from the indifference of our governments, which have deliberately ignored the problem in Kosovo until the situation became unbearable. The responsibilities for the humanitarian tragedy in Kosovo do not lie only with the people who carried out ethnic cleansing materially, but also with all the countries and politicians who failed to try and prevent an escalation of violence and who did not want to use their economic and political influence to try and stop the ethnic cleansing even before it actually started. The superficial attitude of many of the Italian information networks during the conflict hindered an insightful analysis of the economic interests and geopolitical strategies: since March 24, 1999, these have transformed Europe into a passive spectator who was impotent about the systematic violation of human rights in Kosovo. The Normalisation. After 78 days of bombing, there was a need to reassure the public opinion, who had started to ask questions about the possibility of an extension of the conflict in case Russia got involved. The "happy ending", with the arrival of the "peace force" in Kosovo, is only an apparently reassuring façade that the press and the TV have shown of what is in fact the beginning of a big crisis that will involve everyone. It is irresponsible to pretend that everything has turned out well, when we caused an environmental state of emergency that we will pay the consequences of for decades, covered the Balkans with cluster bombs, which are equal to antipersonnel mines (the first to cause casualties within the peace force), when the hatred and violence that had used to divide the Serbs from the Albanians were aggravated rather than solved by the conflict, and finally, when an army supported by the mafia and drug traffic is recognised as the official police force to which Kosovo will be delivered. The role of the alternative information media. This is perhaps the first war in history which was also fought in "Cyberspace", with the creation of an alternative circuit of information, via the Internet. Besides the "official" information released by press agencies, newspapers and the TV, a grass-root network of information has developed, thanks to the initiative of citizens and groups of volunteers: these people were interested in analysing the problems of Kosovo critically and in depth, while at the same time taking an active role in the production of information. On the Internet, it was possible to spread information which was too lengthy for newspapers and TV broadcasts, such as the full text of the Rambouillet agreement or scientific reports on the effects of depleted uranium in antitank bullets: nevertheless, this information helped people understand the process by which we arrived at a military intervention as well as the consequences of the bombing. Thanks to the greater availability of information, the possibility to verify statements and data produced by the two contending party was also greater. For the first time in history, the civilian populations involved in the war were able to speak to each other directly, via e-mail, without being controlled by either their governments or the military authorities. The effect of the bombing were described in real time, by people who were writing e-mail messages while they heard the air raid siren or the noise of window panes which exploded as a consequence of the shock wave produced by the blasts. The most effective testimonies were the "war diaries" written on the Internet by Sasa Zograf, a comic-strip artist who lives and works in Pancevo, and by Djordje Vidanovic, a professor of Linguistics at the University of Nis: in one of his messages, he gave a first-hand report of the facts that took place in the Nis market on May, 7, 1999, when NATO's cluster bombs - which should have hit the airport, located at about 6 kms- caused dozens of civilian casualties. The use of e-mail also allowed a better co-ordinated and more effective action of all the pacifict associations and movements, which were able to share information and organise themselves at a distance and at very low costs. The effective use of the Internet as a tool to contrast war propaganda has demonstrated that, in the information society, war can no longer exist in its own right: it needs support from the mass media to be legitimated and advocated on humanitarian grounds. This is possible with the help of the mass media themselves, which provide an acceptable and moral motive for military actions. In a society where the mass media play an increasingly substantial role, power does no longer lie only in the control of the means of production, but also in the control of the media: for the wars of the new millennium, shallow and faithful support from the media will be no less crucial that support from the arm industry. Carlo Gubitosa Sabrina Fusari Associazione PeaceLink - Telematica per la Pace http://www.peacelink.it Info@peacelink.it ; P.O. Box 2009 - 74100 TARANTO - Italy Phone no. ++39-099-7303686; Fax no.: ++39-06-57290945 PeaceLink is an information charity using telecommunication tools to promote peace, non-violence, human rights, liberation of oppressed peoples, protection of the environment and freedom of expression. Since 1992, PeaceLink has worked on line and in the real world to give voice to those who do not have a voice.